Return Policy

Thank you for choosing Evolution Building Products. We aim to provide you with high-quality materials for your construction needs. Please review our return policy below: 

• Approval Required: All returns must be pre-approved by Evolution Building Products. To initiate a return, customers must obtain written permission from us prior to arranging the return shipment. Please contact our customer service team at info@evobp.com to request approval. 

• Timeframe: Returns are only accepted within 60 days of the original delivery date. It is crucial to notify us and obtain approval within this timeframe to be eligible for a return. 

• Exclusions: Returns are not available for custom-made materials. Custom-made products are crafted to your specific requirements and, as such, cannot be returned unless they are defective or damaged upon receipt. 

• Conditions for Returns 

• • Products must be unused and in the same condition as received. 
  • Original packaging must be intact. 
  • Any accompanying documentation, manuals, or accessories must be included. 

• Return Process 

• • Obtain written permission by contacting Evolution Building Products at info@evobp.com. 
  • Once approval is granted, you will receive instructions for the return process. 
  • Ship the approved return to the address provided by our customer service team. 

• Inspection and Refund 

• • Upon receiving the returned product, we will inspect it to ensure it meets the return conditions. 
  • If the return is approved, a refund will be processed using the original payment method. 
  • Refunds may take several business days to reflect in your account. 

• Shipping Costs: 

• • Customers are responsible for all return shipping costs unless the return is due to a defective or damaged product. 

• Contact Us: If you have any questions or concerns about our return policy, please contact us at info@evobp.com. We are here to assist you. 

Evolution Building Products reserves the right to modify or update this return policy at any time. It is your responsibility to review this policy periodically for changes.